How to interact with people at networking events

Approaching strangers at networking events can seem intimidating, but shying away from interaction means you could be missing out on some great business opportunities. Here are some ways you can comfortably approach people and make a good first impression.

Prepare

It’s essential that you know the nature of the networking event you plan on attending. Make sure that you know the meeting agenda, workshops available, dress code, revent schedule, and the host, companies and people that will be attending. If particular participants stand out to you, do some background research on them to get an idea of what they do and who they are so that you can narrow down who to talk to and what to talk about when you see them.

Be approachable

People are more likely to want to talk to you if you look approachable. Try to avoid standing in the corner avoiding eye contact with people, and instead placing yourself somewhere others can see you. Studies have shown that people are 86 percent more likely to talk to strangers on the street if they’re smiling, so don’t be afraid to keep a smile on your face, especially when someone looks your way.

Ask open-ended questions

Open ended questions are more likely to sustain a longer conversation and help you build rapport with someone more quickly. Close-ended questions that require one or two word answers may be useful for establishing basic facts about the other person (e.g. what do you do? Where did you study?), but mixing in open-ended questions that allow you to talk descriptively and passionately can prevent the conversation from getting stagnant or dull.

Be an active listener

With so many conversations, events, and people, networking events are often full of distractions. However, when you engage with someone, it’s important that you don’t let what’s going on around you distract you from listening. Try to remember their basic details, such as their name and company, so that you can recall them later if you see each other again and demonstrate your interest and polite character. Make appropriate eye contact with the person you’re talking to and ask them relevant questions about what they’re saying to show your engagement.

Exit gracefully

Ending a conversation can be awkward for both parties, and you may fear that you’re being rude if you initiate the goodbye. Remember that parting ways is a normal part of a conversation, and the other person may be just as keen to go and explore the rest of the event as you are. The easiest time to end an interaction is when there is a lull in the conversation. When this happens, politely let the other party know that it was a pleasure to meet them and thank them for their time. If you would like to connect later on, you could suggest a future meeting, exchange details, give them your business card, or send them a message on LinkedIn.

Options to consider before declaring bankruptcy

Businesses struggling with debt may feel like declaring bankruptcy is their only option. Premature bankruptcy is an unfortunately common scenario but there are ways businesses can deal with unmanageable debt before declaring bankruptcy.

Temporary Debt Protection (TDP)

Businesses with debt they can’t pay or are being taken action against by unsecured creditors can apply for TDP. TDP provides a six-month protection period where unsecured creditors can’t take enforcement action to recover the money businesses owe them. Businesses are encouraged to use this time to seek advice from the Government’s free financial counsellors, negotiate payment plans with creditors and consider other formal insolvency options which may work better for them.

Declaration of intention (DOI)

A DOI is a short-term option similar to TDP and protects businesses for 21 days from unsecured creditors. During this time, creditors can’t take further action to recover their debts.

Debt agreement

A debt agreement details how businesses will settle their debt and is a flexible way to help businesses come into an arrangement without becoming bankrupt. A debt agreement means either paying a lump sum that may be less than the original amount owed, or repaying debt in instalments. Businesses can apply for a debt agreement if they:

  • Are unable to pay debts when they are due.
  • Have not been bankrupt, had a debt agreement or personal insolvency agreement in the last 10 years.
  • Have unsecured debts and assets less than the set amount.
  • Estimate their after-tax income for the next 12 months to be less than the set amount.

Debt agreements can go for up to three years.

Personal insolvency agreement (PIA)

A PIA lets businesses pay off their debt in a way that suits their financial situation. It is similar to a debt agreement but a business’ debt, income and assets do not have to be under a certain limit.

Keep in mind that while these methods are effective in helping businesses avoid bankruptcy, there are still consequences. While usually producing positive results, be sure to weigh up these options and consider whether the long-term effects of implementing them are worth avoiding bankruptcy.

Divorce and splitting your SMSF assets

Running an SMSF under regular circumstances comes with enough compliance obligations as it is. Adding divorce or separation into the equation can raise even more legal and tax issues that need to be addressed.

The breakdown of your relationship does not absolve you from your responsibilities as an SMSF trustee; you are still expected to continue acting in accordance with super laws and in the interests of all members. As a trustee, you must:

  • include another trustee in the decision-making process, and
  • acknowledge requests to redeem assets and rollover benefits to another super fund.

When it comes to dividing SMSF assets, separating couples can transfer assets, such as property, from one SMSF fund into another. During this process it is important to consider:

  • How they will decide to split their superannuation fund. They can choose to enter into a formal written agreement, seek consent orders, or if the separating couple cannot reach an agreement, they can seek a court order.
  • Whether they have the necessary documentation readily available, as it is essential in the event of an ATO audit. Due to there being beneficial tax consequences in splitting a superannuation fund, it is essential that the documentation, such as the notice for splitting the super, shows a genuine separation.
  • Where the new fund is to be a single member fund, it is advisable to incorporate a special purpose company to be the trustee. This avoids having a second person as a trustee.

Claiming self-education expense deductions

Individuals upskilling and educating themselves during these down times may be eligible to claim a deduction for their self-education expenses. The deductions apply to self-education activities that are directly related to an individual’s work as an employee.

In the case that individuals are looking to claim self-education expenses based on a course’s relation to their work, the relation must mean:

  • maintaining or improving the specific skills or knowledge the individual requires in their current work activities;
  • resulting in, or likely to result in, an increase in the individual’s income from their current work activities.

There are many types of expenses you can claim as part of your self-education deduction, including:

  • General course expenses (e.g. tuition fees, stationary, textbook, student union fees)
  • Depreciating assets (e.g. computer, desk)
  • Repair costs to assets used for self-education purposes
  • Car assets (claimed using the cents per kilometre method)

Work-related self-education expenses cannot be claimed as part of a deduction. These expenses include travel expenses, child care costs related to attendance of courses and capital costs of items (e.g. computers, desk) acquired for self-education purposes.

Keep in mind that self-education courses which enable individuals to get new employment are not eligible for deduction claims. Some expenses also need to be apportioned between private purposes and use for self-education such as travel costs and depreciating assets. You will need to estimate your apportions and provide information on such expenses to be eligible to claim.

For more information on what you claim as self-education expenses, visit the ATO website or consult with a financial advisor.

Closely held payees exemption to be extended

Employers with 19 or fewer employees are temporarily exempt from reporting ‘closely held (related) payees’ through Single Touch Payroll enabled software. The exemption deadline has been extended from 1 July 2020 to 1 July 2021 as part of the ATO’s response to the COVID-19 situation.

A closely held payee is an individual directly related to the business, company or trust that pays them. Commonly, these are:

  • Family relatives of a family business.
  • Directors or shareholders if a company.
  • Beneficiaries of a trust.

The closely held payees exemption is automatically applied, and employers do not need to report them to the ATO.

Employers still have the option to report their closely held payees’ payroll information through Single Touch Payroll if they wish to. This can be done each time a payment is made, following the same process that applies for regular employees.

Employers will need to provide payment summaries to their closely held employees and a payment summary annual report to the ATO at the end of the financial year unless they:

  • report through Single Touch Payroll for their closely held employees, and
  • lodge their finalisation declaration by the due date.

How to improve your SEO ranking

Improving your SEO ranking is an important step to developing your business’ digital presence and increasing web traffic onto your website and social media pages.

SEO refers to search engine optimisation and improving it allows your business to top search results as the first link to come up, thereby ensuring credibility and attracting more relevant clients. To reliably improve your SEO ranking, here are a few key steps.

Optimise for mobile
Nowadays, clients are browsing the web from their phones so it is important to make sure all your web content is mobile friendly. Mobile optimisation also encourages search engines to link your websites first. To make mobile-friendly web content, consider:

  • Minimising loading time for mobile users (usually with slower connection than desktop) – search engines as big as Google are planning on using page speed as a mobile search ranking.
  • Organising your website objectives and planning the ideal mobile experience for page visitors.

Prioritise speed
Increasing your page speed (the rate at which your web pages open from search engines and within your website) improves user experience for potential clients. By making sure your website is up to speed with both mobile and desktop modes, clients will gladly sift through your website and information as it can be done conveniently. To optimise your page speed, you should:

  • Be wary of your image file sizes – use a compression tool to reduce file sizes.
  • Enable browser caching – so that clients do not have to load web resources again.
  • Minify your scripts – get rid of any extra augmentations that are slowing down your website.

Make sure your content is up to par
There is no use in a good SEO ranking if the content on your websites is not high-quality nor attractive enough to retain clients. Not only should your content be conversation-worthy, you should also be regularly releasing new content (such as blogs) and perform regular technical SEO audits to keep up to date with your position in the search rankings. Testing what kind of content bumps you up on search engines will also help you in improving your SEO ranking in the long term.

Creating a business cash flow forecast

Small business owners are often faced with stressful financial decisions and periods of uncertainty. Having a cash flow forecast can help your business avoid cash shortages by allowing you to track whether your spending is on target, prepare for business expansion, plan for upcoming cash gaps and plan budgets. Here are some tips on cash flow forecasting to help your business be in control of its finances.

Prepare a sales forecast
Existing businesses can look at past years’ sales figures, taking note of busy and quiet periods, and prepare an income prediction based on historical trends. If you’re a new business, you can start by making cash outflow estimates. This can help you plan for what sales you should aim for to cover this and make estimates of predicted sales.

Knowing how much money you’ll have in a week or a month is central to being able to budget and know when to pay your expenses. Whether you receive customer payments at the time of sale, or you receive payments based on a subscription or service, you can schedule expenses and budget based on payment periods.

Account for other income forms
Your business may generate income from sources other than customers. Having an estimate of what income you’ll receive and when allows you to refine your budget and plan around payments. These income sources could include:

  • Grants (such as government grants).
  • Tax refunds.
  • Investments in the business.
  • Deposits.
  • Loans.

Estimate your expenses
Your cash flow forecast should include all your predicted expenses, giving you a detailed outline of the amount you’ll spend and when to help you determine a budgeting schedule and avoid cash shortages. Expenses to consider in your forecast include:

  • Bills such as electricity, water, rent, telephone and internet.
  • Staff wages, including taxes, superannuation or bonuses.
  • The cost of supplies and equipment.
  • Packaging and delivery services.
  • Software subscriptions, such as an office messaging system, accounting system, anti-virus protection, website developing etc.
  • Maintenance and repairs.
  • Business loan or credit card repayments.
  • Staff events.
  • Buying new assets.

Update and refine your forecasts
As your business grows and evolves, your financial situation may change. To keep your projections on track and as accurate as possible, update your cash flow forecast regularly to account for any miscalculations, unpredicted expenses or income and business changes. Taking a few moments every month or so will keep you prepared and prevent you from being caught off guard by a sudden cash-flow crisis.

How to improve your hiring process as a small business

Small businesses coming out of COVID-19 may be looking to expand and grow as quickly as possible to prepare for a changing economy. One of the ways you can effectively grow your business is by improving your hiring strategy and making sure it is efficient.

Analyse and catalogue your needs
To make sure your hiring process is fit for your business, spend some time analysing your needs. For example, consider how quickly you are looking to expand, how many employees you are looking to and capable of hiring, the space you have available for additional employees, and other similar conditions. By being specific with your requirements, you are making this easier for yourself in the long run and trimming away unnecessary expenses before you even know it.

Consider hiring part-timers and contractors
Expanding your conditions for potential employees will widen the pool of talent available to you. Instead of being set on particular working conditions such as full-time working hours or in-office working, consider being more flexible with your working arrangements. Hiring part-timers and contractors will be more advantageous to businesses looking to grow quickly and substantially, as part-timers and contractors come with lower costs and you do not have to worry about employee retention for the long-term.

Invest in training your new recruits
Make sure to spend time training your new hires by providing them with the education and resources they need to be successful in your business. While it may not seem worthwhile to invest in part-timers and contractors, building a training procedure will be beneficial in the long run for future employees as you will establish a strong workplace culture while also developing a process that is most suited to your preferences.

Focus on hiring one at a time
It is understandable for you to have many positions open at one time, but to make sure you make accurate judgements on the best potential employees, try to focus on one position at a time. This way, you will avoid being overwhelmed with business decisions involving both ordinary business proceedings and new recruits. Use the same approach when you are hiring a team for a particular project or a new location as well.

SMSF property investment regulations to keep in mind

Property is a common investment option for SMSFs, however, the ATO has a number of regulations SMSF owners need to be wary of. The ATO is particularly concerned with those using SMSF assets to invest in property in a way that is detrimental to retirement purposes.

To ensure you do not breach provisions of the Superannuation Industry (Supervision) Act 1993 (SISA), here is a breakdown of the ATO’s common regulatory concerns:

  • Whether arrangement amounts to your SMSF are being made to purposes outside of the sole purpose test (referred to as a collateral purpose).
  • Whether your SMSF meets operating standards such as record-keeping, ensuring assets are appropriately valued and recorded at market price, and keeping SMSF assets separate from members’ assets.
  • Whether the arrangement includes the SMSF acquiring assets from a related party.
  • If the arrangement features the SMSF borrowing money and meets borrowing provisions.
  • Whether the SMSF has contravened the in-house assets by exceeding the level of in-house assets allowed.
  • Cases of illegal early release of superannuation when SMSF arrangements do not meet relevant payment standards.

Also, keep in mind that you cannot improve a property or change the nature of a property while there is a loan in place. While you can look to make additional contributions to your SMSF to speed up the loan repayment process, you will be precluded from making further contributions to your SMSF if any outstanding loans in your super balance exceed $1.6 million.

In the case that any of the ATO’s regulatory concerns apply to you and your SMSF’s involvement with property investment, confirm your situation and report your circumstances to the ATO. Additional regulatory matters regarding income tax such as non-arm’s length income (NALI) provisions as well as GST need to be reported as well.